Shipping Policy

Effective Date: October 15, 2025
Last Updated: October 15, 2025

At Oh Kittu, we’re as excited to ship your handcrafted accessories as you are to receive them!
Below you’ll find details about how and when your orders are processed and delivered.

1. Order Processing

All products are handmade to order, so please allow 2–5 business days for stitching and preparation before dispatch.
You’ll receive an email or WhatsApp confirmation once your order is shipped, including tracking details.

2. Shipping Within India

We ship across all major cities and towns in India through trusted courier partners.
Delivery time: 3–7 business days, depending on your location.
Shipping charges (if any) will be displayed at checkout before you confirm your order.

3. International Shipping

We offer worldwide shipping to select countries.
Delivery time: 10–20 business days, depending on the destination and customs clearance.
International shipping rates are calculated at checkout.
Customs duties, taxes, or import fees (if applicable) are the customer’s responsibility.

4. Tracking Your Order

Once shipped, you’ll receive a tracking number via email or WhatsApp.
You can track your package through the courier’s website or by contacting our support team.

5. Delays & Force Majeure

While we do our best to ensure timely delivery, delays may occur due to:

Weather conditions
Courier issues
Public holidays or local restrictions

We appreciate your patience — handmade products take time, but they’re worth the wait! 💕

6. Lost or Undelivered Packages

If your package is delayed or appears lost, please contact us within 7 days of the expected delivery date.
We’ll coordinate with our courier partners to investigate and resolve the issue.

7. Contact Us

For questions about shipping, tracking, or delivery, reach out to:
📧 support@ohkittu.com
📞 +91 7416411960
🌐 https://ohkittu.com/contact

🎀 From our hands to your home – with love, care, and a little bit of sparkle.