privacy policy
Last updated: October 15, 2025
1. Who We Are
Oh Kittu (“we”, “our”, “us”) is a handmade hair accessories brand based in:
Veera Nagar, Chinnamushidiwada, Visakhapatnam – 530051, Andhra Pradesh, India.
If you have any questions about this policy, you can contact us:
📧 Email: support@ohkittu.com
📞 Phone: +91 7416411960
🌐 Contact Form: https://ohkittu.com/contact
2. Information We Collect
We may collect the following types of data when you interact with our website or make a purchase:
a. Personal Data
Information you provide directly, such as:
- Name
- Email address
- Phone number
- Shipping and billing address
- Payment details (processed securely by third-party gateways)
B. Usage data
Automatically collected data such as:
- IP address
- Browser type and version
- Pages visited and time spent
- Device type (desktop, tablet, or mobile)
C. social media login data
If you choose to sign in through social platforms (like Google, Facebook, or Instagram), we may access limited information such as your name and email, in accordance with the platform’s privacy settings.
3. How We Use Your Data
We use your personal information to:
- Process and deliver your orders
- Manage your account and order history
- Respond to your messages or queries
- Send you order updates, promotions, and special offers (only if you’ve opted in)
- Improve our website experience and services
- Ensure the security and integrity of our platform
4. Cookies and Tracking Technologies
Our website uses cookies to improve your browsing experience.
Cookies help us remember your preferences, maintain your shopping cart, and understand how visitors use our site.
You can control cookies through your browser settings. However, disabling cookies may affect certain website features.
5. Sharing Your Information
We do not sell, rent, or trade your personal data.
We only share data when necessary, and only with trusted partners who help us provide services, such as:
- Delivery partners for order shipping
- Analytics providers to help improve our site performance
All partners are obligated to handle your data securely and in compliance with privacy laws.
6. Data Retention
We retain your personal data only as long as necessary to:
- Complete your transactions
- Comply with legal obligations
- Resolve disputes and maintain records
You can request deletion of your data anytime by contacting us at support@ohkittu.com.
7. Data Security
We use SSL encryption, secure hosting, and verified payment gateways to protect your information.
While we strive for complete security, no online method of transmission is 100% secure.
8. Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction or deletion of your data
- Withdraw consent for marketing communication
- File a complaint if you believe your privacy rights are being violated
To exercise these rights, email us at support@ohkittu.com.
9. Children’s Privacy
Our services are not directed toward individuals under 13 years of age.
We do not knowingly collect data from children. If you believe your child has shared personal information with us, please contact us to remove it immediately.
10. Links to Other Websites
Our website may include links to third-party websites (e.g., Instagram, Facebook).
We are not responsible for the content or privacy practices of these external sites. Please review their policies before sharing personal information.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with the revised “Last updated” date.
We encourage you to review this page periodically to stay informed about how we protect your data.
12. Contact Us
If you have any questions or concerns about our Privacy Policy or data handling practices, reach out to us:
📧 Email: support@ohkittu.com
📞 Phone: +91 7416411960
🌐 Contact Form: https://ohkittu.com/contact
🧵 Oh Kittu – Sewing Dreams into Reality, One Stitch at a Time.
This Privacy Policy was last updated on October 15, 2025.